Cash offices

CASH OFFICE IN VILNIUS

Žirmūnų g. 151, LT-09128 Vilnius

Working hours:

• Monday 8:30–18:00
• Tuesday–Thursday 8:30–15:30
• Friday 8:30–14:30

No lunch break. On the eve of holidays, opening hours are one hour shorter.

CASH OFFICE IN KAUNAS

Maironio g. 25, LT-44250 Kaunas

Working hours:

• Monday–Wednesday 8:30–15:30
• Thursday 8:30–18:00
• Friday 8:30–14:30

No lunch break. On the eve of holidays, opening hours are one hour shorter.

Toll-free information line +370 800 50 500

      For international callers +370 5 251 2763 

      Call center working hours: Mon-Fri 7:00-22:00

ATTENTION: Services at Lietuvos bankas cash offices are provided only to customers registered in Lietuvos bankas’ register of cash office customers. You can register at kasos.lb.lt/en. Once registered, no prior appointment is required.

• Please have one of the following personal identification documents ready upon arrival: a passport, an ID card, or a driver’s licence issued in the European Economic Area.
• You may be asked to provide documents proving the origin of the funds.
• A buyer’s representative (other than the manager of a legal entity or another person acting in compliance with the legal entity’s founding documents) may purchase and collect numismatic items once a day, and only for a single buyer they represent.

The cash offices in Vilnius and Kaunas provide the following services:

• Sell numismatic items
• Exchange litas into euro
• Exchange worn or damaged euro coins and banknotes
• Provide expert examination of euro and litas
• Exchange euro banknotes and coins into circulation euro coins – no more than 5 rolls of one denomination per day per person
• Exchange euro banknotes and coins into commemorative euro coins with the Lithuanian national side – no more than 5 rolls of the same coins per day per person
• Exchange euro banknotes into larger or smaller denominations
• Exchange euro coins into banknotes
• Exchange euro coins:
  • Euro coins are exchanged for persons who are entered in Lietuvos bankas’ register of cash office customers and have generated in their profile a service number (PIN code) using coin counting self-service machines;
  • A person may exchange coins free of charge within a calendar month, provided that the amount does not exceed €1,000. If this amount is exceeded, a 5% fee applies to the amount exceeding €1,000;
  • Funds are transferred to the bank account indicated by the customer on the same or following business day;
  • Up to 50 coins exchanged at the cash office can be disbursed in cash per person per business day (included in the €1,000 monthly limit);
  • For charity and support funds, religious communities, and centres, coins are exchanged without any restrictions on their number and free of charge.

Payment cards are accepted