Currency
Release date
Type of coin
Material
Coin series
Characteristics

REGULATIONS FOR THE OPERATION OF THE ELECTRONIC SHOP
OF THE BANK OF LITHUANIA


CHAPTER I
GENERAL PROVISIONS

  1. The Regulations for the Operation of the Electronic Shop of the Bank of Lithuania regulate the procedure for the sale of numismatic items issued by the Bank of Lithuania (hereinafter ‒ numismatic items) and for other items (hereinafter together ‒ items), listed in Chapter II herein, via the electronic shop of the Bank of Lithuania (registered office address: Vilnius, Gedimino pr. 6; identification code 188607684; toll-free information line: +370 800 50 500; fax: +370 5 268 0038; email: [email protected]): www.monetos.lb.lt and www.coins.lb.lt (hereinafter ‒ e-shop), as well as the mutual rights, obligations and responsibilities of the Bank of Lithuania and the buyer.
  2. The Bank of Lithuania shall reserve the right to amend and supplement these Regulations at any time where necessary. When purchasing from the e-shop, Regulations existing at the time of placing an order shall be applicable.
  3. The Bank of Lithuania shall not assume any risk and be unconditionally released from liability due to the buyer’s failure to get acquainted with these Regulations despite of having been provided the possibility to do so.
  4. The following persons shall have the right to purchase from the e-shop:
    1. legally capable natural persons, i.e. adults (18 and older) whose legal capacity has not been restricted by court procedure;
    2. minors aged 14–18, only with consent from their parents or guardians, except in cases when they dispose of their income on a self-dependent basis;
    3. legal entities acting through authorised representatives;
    4. (Repealed by Order No V 2019/(1.7.E-260603)-02-152 of the Chairman of the Board of the Bank of Lithuania of 5 November 2019)
  5. Taking into account the technical capabilities of the e-shop, the Bank of Lithuania shall have the right to limit the number of buyers.
  6. The Bank of Lithuania shall have the right to restrict the right of the buyer to purchase from the e-shop without notice where the requirements of these Regulations are not being observed or the buyer is trying to undermine the stability and/or security of the e-shop, or takes actions related to purchases via the electronic shop that are contrary to fair and good economic practice, where such actions may adversely affect the competitive position of another economic entity (including the Bank of Lithuania).
  7. Information presented on the e-shop shall be available in Lithuanian and English.
  8. The terms used herein shall be understood as defined in the Regulations for the Sale of Numismatic Items of the Bank of Lithuania, approved by Resolution No 03-290 of the Board of the Bank of Lithuania of 27 November 2014 on the approval of the regulations for the sale of numismatic items of the Bank of Lithuania.

CHAPTER II
START OF SALE AND NUMBER OF ITEMS FOR PURCHASE

  1. The start of the early sale of numismatic items shall be five business days before their date of issue, from 8:00 local time. Between the start of the early sale of numismatic items and their date of issue (until 24:00 local time), the number of numismatic items that a single buyer can purchase from the e-shop shall be limited.
  2. Between the start of an early sale of numismatic items and their date of issue (until 24:00 local time), a single buyer shall be sold numismatic items in the following amounts:
    1. collector euro coins and euro cent coins struck of precious metals – no more than 2 pieces of each;
    2. collector euro coins and euro cent coins struck of non-precious metals – no more than 5 pieces of each;
    3. sets of collector euro coins and euro cent coins – no more than 2 pieces of each;
    4. commemorative euro coins and euro cent coins with Lithuanian national side in a numismatic package – no more than 5 pieces of each;
    5. sets of circulation euro coins and euro cent coins with Lithuanian national side in a numismatic package – no more than 2 pieces of each;
    6. (Repealed by Order No V 2019/(1.7.E-260603)-02-152 of the Chairman of the Board of the Bank of Lithuania of 5 November 2019)
    7. souvenir litas banknotes and coins announced as legal tender until 31 December 2014 or sets thereof in a numismatic package – no more than 2 pieces of each.
  3. Upon expiry of the term specified in paragraph 10 herein, the sale of numismatic items indicated in paragraph 10 herein shall not be limited in number.
  4. (Repealed by Order No V 2019/(1.7.E-260603)-02-152 of the Chairman of the Board of the Bank of Lithuania of 5 November 2019)
  5. Litas banknotes not recognised as legal tender until 31 December 2014, their sets, as well as litas and litas cent coins (collector (commemorative) coins and their sets; collector (commemorative) circulation coins in a numismatic package and their sets) announced as legal tender until 31 December 2014 and other items not specified in paragraph 10 herein can be purchased from the start of their sale on the e-shop without limitation.

CHAPTER ΙΙΙ
LOGGING INTO THE E-SHOP

  1. Citizens of the Republic of Lithuania and legal entities established in the Republic of Lithuania log into the e-shop only via the administrative and public e-services portal E-Government Gateway. The following information has to be provided when registering directly via the e-shop for the first time:
    1. for a natural person: name and surname, personal identification number, address of residence, phone, email;
    2. for a legal entity: name, code, registered office address, phone, email.
  2. Foreign citizens, persons without citizenship, legal entities established in a foreign country can log in via the administrative and public e-services portal E-Government Gateway if they have such access, and in other cases – register directly via the e-shop. When registering via the e-shop for the first time, they shall provide all required information:
    1. natural person: copy of document proving the person’s identity that contains the name and surname of the natural person and national identification number (where the natural person does not have it – date of birth or other unique sequence of symbols assigned to identify that person) address of residence, phone, email;
    2. legal entity: name, code, registered office address, phone, email.
  3. The Bank of Lithuania shall, within 1 business day of registration, approve the registration of a foreign citizen, a stateless person and a legal entity established in a foreign country.
  4. The buyer, having lost their login information, must immediately inform the Bank of Lithuania by email at [email protected] The Bank of Lithuania shall not be held liable for any damage inflicted on the buyer if third persons have logged into the e-shop using the buyer’s login information.
  5. Where the buyer’s registration data changes, it must be updated immediately. The Bank of Lithuania shall not be liable for the damage inflicted on the buyer and/or third persons if the buyer provided incorrect and/or not full personal data, did not provide any data or did not supplement it after it had changed.
  6. The buyer shall have the right to change and supplement registration data without restriction or cancel registration at any time. Upon cancellation of the registration, the buyer shall be deprived of the right to buy on the e-shop.
  7. Personal data provided by the buyer shall be processed for the following purposes:
    1. to protect the public interest and provide natural and legal entities as well as natural persons authorised by natural and legal entities with equal conditions to access free services of the Bank of Lithuania for ordering and purchasing numismatic items;
    2.  to implement contracts for purchase-sale of numismatic items where the data subject is a contracting party or take action at the request of the data subject prior to the conclusion of such contracts;
    3. to ensure storage of accounting documents for a period specified in legislation, their authenticity and integrity of their content;
    4. for marketing purposes; 
    5.  to ensure the quality of the services provided and to preserve information on the implementation of the concluded contracts.
  8. Personal data indicated by the buyer shall be managed in line with the Republic of Lithuania Law on Legal Protection of Personal Data and other legal acts regulating personal data management. In managing and protecting personal data of buyers (their representatives), the Bank of Lithuania shall ensure the provision of information to buyers (their representatives) on the processing of their personal data on the Bank of Lithuania website https://www.lb.lt/en/personal-data-protection, protection of personal data from incidental or unauthorised destruction, amendment, disclosure as well as from any other unauthorised management. The buyer’s personal data shall only be managed for the purposes of direct marketing and only with the buyer’s consent. The buyer shall tick a respective box on the e-shop thus noting consent.
  9. When data is managed without adhering to the provisions of the Law on Protection of Personal Data and other legal acts regulating personal data management, the buyer shall always have the right to, upon submitting a request to the Bank of Lithuania, access their personal data, find out how it is managed, require to correct, discard their data or stop the management of their data (other than storage).
  10. The buyer’s personal data shall be used for identification purposes, determining the right of the buyer to purchase from the e-shop, item delivery, drafting of accounting documents, refunding items not collected or returned by the buyer, and meeting other commitments arising from the purchase-sale agreement.
  11. The buyer’s personal data shall be stored for two years, counting from the last connection to the electronic shop, except for the storage of personal data included in accounting documents on economic operations or events that, following legislation in force, have to be stored for a longer period.
  12. The Bank of Lithuania shall not reveal the personal data of the buyer to third parties other than third parties that cooperate with the Bank of Lithuania in administering the e-shop, executing payment transactions and delivering items to the buyer, as well as persons who are granted access to this data in accordance with the legislation of the Republic of Lithuania.
  13. The Bank of Lithuania can send newsletters to the buyer only with the buyer’s consent to manage their personal data (submitted to the Bank of Lithuania for the purposes of direct marketing) and receive the newsletters. The buyer shall tick a respective box on the e-shop thus noting consent.
  14. The buyer can, at any time, unsubscribe from newsletters sent by the Bank of Lithuania.

CHAPTER IV
PROCEDURE AND TIME LIMITS FOR THE SELECTION OF AND PAYMENT FOR ITEMS

  1. Prices for items in the e-shop shall be indicated in euro, inclusive of VAT.
  2. The buyer shall place the selected items into the ‘cart’ and fill in all the required information as specified on the e-shop.
  3. Before paying for the selected items, the buyer shall confirm acquaintance with the Regulations for the Operation of the Electronic Shop of the Bank of Lithuania by clicking “I have read and agree with the Regulations”. The buyer shall not be allowed to order items if they did not get acquainted with these Regulations and did not click “I have read and agree with the Regulations”.
  4. The buyer shall pay for the selected items in euro in one of the following ways:
    1. via online banking, by logging in to their accounts with credit institutions registered in the Republic of Lithuania;
    2. with a payment card;
    3. via a mobile payment platform.
  5. The buyer shall pay for the selected items within 15 minutes. The countdown shall begin from the moment the first item is placed into the ‘cart’. Additional 30 minutes shall be given to receive a payment confirmation. The payment confirmation can be seen in the buyer’s e-shop profile and can be sent to the email address provided by the buyer.
  6. Where the buyer fails to pay within the time limit specified in paragraph 31 herein or the Bank of Lithuania does not receive a payment confirmation, the items selected by the buyer shall be removed from the ‘basket’ and returned to the e-shop for sale.
  7. When the Bank of Lithuania receives the payment confirmation, it shall be considered that the buyer and the Bank of Lithuania have entered into a purchase-sale agreement. The Bank of Lithuania shall not be liable for non-conclusion of the purchase-sale agreement due to the untimely receipt of the payment confirmation as specified in paragraph 31 herein.

CHAPTER V
COLLECTION OF ITEMS

  1. The buyer shall select one of the following ways to collect the purchased items:
    1. collection of items free of charge at the Bank of Lithuania cash offices in Vilnius (Žirmūnų g. 151) or Kaunas (Maironio g. 25);
    2. delivery of items to a specified address via a postal service provider, paying for this service at the checkout.
  2. The buyer cannot unilaterally change the selected collection method. If the buyer submits a prior request in writing or via the email specified in the registration details, the Bank of Lithuania may change the Bank of Lithuania cash office (in Vilnius, Žirmūnų g. 151, or Kaunas, Maironio g. 25) where the buyer can collect the goods. Submission of a request to change the Bank of Lithuania cash office does not exempt buyers from their obligation to collect the goods within the period specified in paragraph 36.4 of these Rules.
  3. The buyer shall undertake to indicate the exact location for the delivery of items. The buyer shall be liable for any errors, inaccurately or incorrectly indicated place of delivery and contact data.
  4. The procedure for the collection of items at the Bank of Lithuania cash offices:
    1. the buyer shall present a valid document confirming their identity with a photograph and a signature and order number;
    2. when collecting items purchased at the e-shop by another natural person, the person collecting them shall present a document confirming their identity with a photograph and a signature, order number and an authorisation that may be concluded electronically and registered in the Register of Authorisations or notarised;
    3. items of a legal entity may be collected by the head of the legal entity or a natural person authorised by that legal entity (in which case a document confirming their identity with a photograph and a signature, order number and a written authorisation in Lithuanian or English, signed by the head of the legal entity, shall be presented);
    4. the buyer who purchased items during early sale must collect them within 20 business days of the issue into circulation of the numismatic items purchased or the first day of their sale, and in other cases – within 20 business days from the next business day when the purchase-sale agreement was concluded;
    5. at the request of the buyer, a VAT invoice shall be issued at the Bank of Lithuania cash offices.
  5. The procedure for the delivery of items at the address specified by the buyer via a postal service provider:
    1. buyers shall undertake to collect items themselves at the address specified in the order or through an authorised person, and to provide documents specified in subparagraphs 37.1–37.3 herein, specify the contact phone and email of the authorised person;
    2. items purchased during an early sale shall be sent to the buyer within 10 business days of the issue into circulation of the numismatic items purchased, in other cases – within 10 business days from the next business day when the purchase-sale agreement was concluded.
    3. when sending items via a postal service provider, a VAT invoice (which is also the transportation document – delivery note) shall be presented together with the items.
  6. Conditions established by the postal service provider shall apply to the delivery of items.
  7. The delivery services and insurance of items shall be subject to charges indicated under the “Delivery” section of the e-shop and shall be applicable at the moment the order is placed. Delivery and insurance fees shall be covered by the buyer.

CHAPTER VI
RETURN OF ITEMS AND WARRANTY

  1. Where the buyer does not collect an item at the Bank of Lithuania cash offices within the term specified in subparagraph 37.4 herein, they shall pay a 20 per cent penalty, calculated from the selling price of the item. This penalty shall be deducted from the selling price of the item. The remaining share of the selling price of the item shall be transferred to the buyer’s account from which the payment for the item to the Bank of Lithuania was made.
  2. Where the postal service provider does not find the addressee (after at least two attempts, upon provision of proof), the items shall be returned to the Bank of Lithuania. The Bank of Lithuania shall notify the buyer thereof and of the possibility to collect the items at the Bank of Lithuania cash offices by email within 10 business days. The Bank of Lithuania shall also notify the buyer of additional costs incurred by the Bank of Lithuania (e.g. return of delivery, etc.), if any, which shall be covered by the buyer.
  3. Sending an email to a buyer shall be understood as notification of the buyer, including in those cases when the buyer indicated an email address to which delivery of Bank of Lithuania information is not possible.
  4. Once the Bank of Lithuania notifies the buyer in the way established in paragraph 42 herein, but the buyer does not collect the item at the Bank of Lithuania cash offices within 20 business days from the next business day when the buyer was notified of the possibility to collect the item at the Bank of Lithuania cash offices, the buyer shall pay a 20 per cent penalty, calculated from the selling price of the item, and cover additional expenses incurred by the Bank of Lithuania, if any, which shall be deducted from the selling price of the item. The remaining share of the selling price of the item shall be transferred to the buyer’s account from which the payment for the item to the Bank of Lithuania was made.
  5. Upon arrival of the buyer to collect an item within 20 business days from the next business day when the buyer was notified of the possibility to collect the item at the Bank of Lithuania cash offices, the Bank of Lithuania shall only give the item if the buyer covers additional expenses incurred by the Bank of Lithuania, if any.
  6. Where the postal service provider loses an item through no fault of the buyer, the item shall be re-sent to the buyer if another one of such items is available on the e-shop. Where the item purchased by the buyer is not available on the e-shop, the buyer shall be reimbursed the selling price of the item, delivery and insurance fees by transferring the funds to the buyer’s account from which the payment for the item to the Bank of Lithuania was made.
  7. Where the item was not sold due to failure to receive on time the payment confirmation specified in paragraph 31 herein, the Bank of Lithuania shall immediately notify the buyer by email. The buyer shall be reimbursed the selling price of the item, delivery and insurance fees by transferring the funds to the buyer’s account from which the payment for the item to the Bank of Lithuania was made.
  8. The buyer shall have the right to return an item purchased at the e-shop upon withdrawal from the purchase-sale agreement within 14 calendar days of the receipt of the item by notifying the Bank of Lithuania by email at [email protected], indicating the name of the returned item and its order number.
  9. The right provided for in paragraph 48 herein may only be exercised by the buyer who, according to the provisions of the Republic of Lithuania Law on Consumer Protection, has been recognised as a consumer, i.e. a natural person who seeks conclusion of agreements for the purposes not related to their business, trade, craft or profession (consumption purposes).
  10. Where the buyer returns items, the following conditions must be followed:
    1. the item must be in its proper original packaging;
    2. the item must not be damaged by the buyer and in pristine condition (this subparagraph is not applicable if the returned items are faulty);
    3. the item must be in the same composition as it was received;
    4. when returning an item, its purchasing documents must be presented.
  11. The Bank of Lithuania shall have the right not to accept the returned items where the buyer does not comply with the conditions for the return of items laid down in paragraph 50 herein.
  12. Where the buyer has returned an item in the case specified in paragraph 48 herein, the buyer shall be reimbursed the selling price of the item, delivery and insurance fees by transferring the funds to the buyer’s account from which the payment for the item to the Bank of Lithuania was made. The buyer shall bear the expenses of the return of an item.
  13. The buyer shall, in the case specified in paragraph 48 herein, return the item within 14 calendar days of sending a notification to the Bank of Lithuania of withdrawal from the purchase- sale agreement.
  14. Funds shall be transferred to the buyer:
    1. in the cases specified in paragraphs 41 and 44 herein – within 5 business days from the next business day when the term within which the buyer had to collect an item expired;
    2. in the case specified in paragraph 45 herein when the buyer refuses to cover additional expenses incurred by the Bank of Lithuania – within 5 business days from the next business day when the buyer arrived to collect the item at the Bank of Lithuania cash offices;
    3. in the cases specified in paragraphs 46 and 47 herein – within 5 business days from the next business day when the Bank of Lithuania found out about the loss of the item through no fault of the buyer or late payment confirmation;
    4. in the case specified in paragraph 48 herein – within 14 calendar days upon receiving a notification on withdrawal from the purchase-sale agreement, but not before the buyer returns the item(s) for which the funds are to be transferred.
  15. Fees applied by payment service providers as regards the execution of payment orders in the cases specified in paragraphs 41, 44 and 45 herein shall be paid by the buyer, while in the cases specified in paragraphs 46–48 – by the Bank of Lithuania.
  16. All numismatic items shall come with a 2-year warranty that becomes valid on the day the numismatic item was collected by the buyer. When applying for maintenance services, the buyer shall present the purchasing documents.

CHAPTER VII
SETTLEMENT OF DISPUTES

  1. All disputes arising between a buyer and the Bank of Lithuania regarding the observance of these Regulations shall be settled by negotiation. In the event of a failure to reach an agreement, any disagreements shall be settled according to the procedure established by laws of the Republic of Lithuania.
  2. The buyer who wishes to file a claim or resolve a problem shall apply to the Bank of Lithuania in writing. Possible ways for filing a claim or written application:
    1. by email: [email protected];
    2. by putting it in the Bank of Lithuania correspondence boxes at the addresses: Totorių g. 4 or Žirmūnų g. 151, Vilnius, on weekdays from 7:00 to 18:00;
    3. by mail: Žirmūnų g. 151, LT-09128 Vilnius, indicating the Cash Department of the Bank of Lithuania as the addressee;
    4. by fax: +370 5 268 0038;
    5. by arriving directly to the Bank of Lithuania during the Bank of Lithuania’s working hours Monday to Friday (Totorių g. 4, Vilnius) – an employee-in-charge of the General Services Division of the Services Administration Department of the Organisation Service is to be called.
  3. The buyer may apply to the State Consumer Rights Protection Authority regarding out- of-court settlement of consumer disputes (Vilniaus g. 25, LT-01402 Vilnius, email: [email protected], phone: +370 5 262 6751, website: www.vvtat.lt) or fill out a request form available on the Online Dispute Resolution (ODR) platform: http://ec.europa.eu/odr/.

CHAPTER VIII
FINAL PROVISIONS

  1. The provisions of the Regulations for the Sale of Numismatic Items of the Bank of Lithuania shall be applicable to other issues related to the sale of items on the e-shop not discussed herein.